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Groupon Getaways FAQ

✈ Christmas Mystery Getaway to New York, Singapore, Lapland & More with Accommodation and Flights for One Person*

✈ Christmas Mystery Holiday: New York, Singapore, Lapland & More

What You Get

Included in all options:

  • Mystery getaway with three- or four-star hotel accommodation and return flights from the UK for one person, based on two people sharing

Options:

  • £89* for an Early Bird getaway with a departure from November to December 2024
  • £99 for a getaway with a departure from November to December 2024

*Per Person Offer

Customers must purchase two vouchers to complete booking

  • Bookings fulfilled by Weekender Breaks
  • For more on booking getaways trips, see the FAQ

Validity:

  • Selected dates between 20th Nov 2024 and 20th Dec 2024

Cancellation policy:

  • No modification or cancellation allowed after booking confirmation. Bookings are non-refundable and non-transferable to another destination once confirmed.

*‘Early Bird’ Offers

‘Early Bird’ options give the best prices to the first customers who purchase the deal. There is extremely limited availability for these options. Once sold out, options for the standard Groupon price should still be available for purchase.

Mystery Holiday Draw Information:

  • Destinations are drawn at random based on your preferred travel dates and departure airport.

The draw pot includes 2,000 vouchers, allocated as follows:

  • 6 Tier 1 vouchers in the allocated destination

  • 12 Tier 2 vouchers in the allocated destination

  • 1,982 Tier 3 vouchers in the allocated destination

  • If more than 2,000 vouchers are sold, purchases beyond this limit will be entered into a separate draw.

  • If your allocated destination has travel restrictions, you will be offered a suitable alternative destination.

The Experience

Ready for your next getaway? Buy the offer and you will be always awarded a prize! With destinations ranging from Iceland to the buzzing New York, holidays can mean unforgettable amusement, sun-kissed relaxation or a culture-packed city break.

This offer includes more than 50 destinations, all with hotels and return flights included.

How It Works

  • Buy a minimum of 2 vouchers
  • Fill out the form with the dates you are available to fly
  • The draw will take place immediately and you will be contacted within 72 hours to know your Xmas Mystery Holiday Travel Destination.

6 customers will get Gold Tier:

  • 3 nights in New York
  • 3 nights in Washington
  • 3 nights in Chicago
  • 3 nights in Toronto
  • 3 nights in Singapore
  • 3 nights in Finland Lapland with visit to Santa Claus Holiday Village
  • 3 nights in Finland Glass Igloo & Snow Hotel

12 customers will get Silver Tier:

  • 4 nights in Iceland with Northern Lights
  • 4 nights in Berlin & Amsterdam
  • 4 nights in Prague & Budapest
  • 4 nights in Vienna & Salzburg
  • 4 nights in Copenhagen & Oslo
  • 4 nights in Bruges & Brussels
  • 4 nights in Krakow & Warsaw
  • 4 nights in Paris & Disneyland Paris
  • 4 nights in Riga & Tallinn

1982 customers will get Bronze Tier:

  • 2 nights in Berlin
  • 2 nights in Baden-Baden
  • 2 nights in Bremen
  • 2 nights in Cologne
  • 2 nights in Dortmund
  • 2 nights in Dresden
  • 2 nights in Nuremberg
  • 2 nights in Hamburg
  • 2 nights in Leipzig
  • 2 nights in Frankfurt
  • 2 nights in Stuttgart
  • 2 nights in Munich
  • 2 nights in Budapest
  • 2 nights in Bratislava
  • 2 nights in Riga
  • 2 nights in Tallinn
  • 2 nights in Vilnius
  • 2 nights in Bruges
  • 2 nights in Prague
  • 2 nights in Dublin
  • 2 nights in Sofia
  • 2 nights in Brussels
  • 2 nights in Bruges
  • 2 nights in Antwerp
  • 2 nights in Krakow
  • 2 nights in Warsaw
  • 2 nights in Gdansk
  • 2 nights in Poznan
  • 2 nights in Wroclaw
  • 2 nights in Riga
  • 2 nights in Tallinn
  • 2 nights in Vilnius
  • 2 nights in Barcelona
  • 2 nights in Madrid
  • 2 nights in Seville
  • 2 nights in Valencia
  • 2 nights in Malaga
  • 2 nights in Bucharest
  • 2 nights in Cluj Napoca
  • 2 nights in Ljubljana
  • 2 nights in Sofia
  • 2 nights in Zagreb
  • 2 nights in Nice
  • 2 nights in Paris
  • 2 nights in Copenhagen
  • 2 nights in Oslo
  • 2 nights in Stockholm
  • 2 nights in Vienna
  • 2 nights in Salzburg
  • 2 nights in Innsbruck
  • 2 nights in Zurich
  • 2 nights in Geneva
  • 2 nights in Lisbon
  • 2 nights in Porto
  • 2 nights in Madeira
  • 2 nights in Helsinki
  • 2 nights in Malta

Fine Print

Cancellation Policy:

No modification or cancellation allowed after booking confirmation. Bookings are non-refundable and non-transferable to another destination once confirmed.

This offer is only refundable if you do not fill the form. Once the form is filled will be considered redeemed and in this case not refundable.

This holiday will become a standard holiday if Xmas markets are cancelled at the location. Xmas market dates are subject to local government restrictions, dates/times can be changed or cancelled without prior notice.

Validity:

Valid for arrivals on selected dates between 20 November 2024 and 20 December 2024, as per the option chosen.
Price per person (pp) based on double occupancy. You must buy 2 vouchers min. to complete booking.
If you want to travel alone, single supplements will apply based on the departure date and time. Please enquire with the Travel Provider at the time of booking.
Validity period depends on the option purchased.

Booking:

Book as soon as possible in order to guarantee the best availability.
Reservation and booking required, book via online form.
Must buy 2 vouchers to complete booking.
Fill out the form with the dates you are available to fly; the draw will take place immediately and you will be contacted within 72 hours to know your destination. This is a special offer and is based on specific flight times, dates, airlines and airports and will be advised at the time of booking with the Travel Provider.
Limit of 4 vouchers per person, may buy extra as gifts but not to extend the stay. Confirmations will be sent out within 48 hours from the date the booking is completed with the Travel Provider.

Transportation details:

Flights are from the following selected regions:

**London:** Heathrow (LHR), Gatwick (LGW), Luton (LTN), Stansted (STN), London City (LCY) & London Southend (SEN).

**Scotland:** Edinburgh (EDI), Glasgow International (GLA) & Glasgow Prestwick (PIK).

**North East:** Newcastle (NCL) & Teesside (MME)

**North West:** Manchester (MAN) & Liverpool (LPL)

**Yorkshire:** Leeds Bradford (LBA)

**Midlands:** Birmingham (BHX) & East Midlands (EMA)

**Wales:** Cardiff (CWL)

**South West:** Bristol (BRS) and Southampton (SOU)

During the redemption process customers can select their airport group and travel date availability will be displayed based on their selection. Customers accept that flights can be allocated from any one of the airports selected within the group.

Due to limited flight departures, regional airports have limited availability and customer may incur a fee of up to £40pp, this is paid directly to the merchant. Cost will be confirmed with the customer at the time of booking.

Where possible the holiday provider will always try to accommodate 40 hours in resort for two-night stays and 60 hours in resort for three-night stays. Due to flight schedules to destination, this cannot always be possible

All flights include basic hand luggage; customers are advised to check with the flight provider for specific weight and size restrictions.

Not included: airport transfers, in-flight meals and hold luggage are not included. Only hand luggage of 5 to 10 kg per person is included. Cost for extra luggage: always depends on the airline and will be advised on the time of the booking by the Travel Provider.
Airport taxes included.

Other Information:

Please note that city tax is not included and may be applicable; its rate depends on the destination - please enquire upon booking.
A valid travel document is mandatory.
For travel advice, please visit https://www.gov.uk/foreign-travel-advice.
Valid for stay in a standard double room for 1 person, based on 2 people sharing the room.
For child/infant policy, please enquire at the time of booking.

Weekender Breaks will be fully responsible for the proper performance of the package as a whole. Additionally, as required by law, Weekender Breaks protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent.

Weekender Breaks has taken out insolvency protection with Civil Aviation Authority and ABTA. Travellers may contact this entity or, where applicable, the competent authority at https://www.abta.com/help-and-complaints/legal-facts-about-making-a-claim if services are denied because of Weekender Breaks insolvency.

If you are drawn a destination where restrictions prevent travel (whether outbound or inbound) you will be offered a suitable alternative destination or date.

This package holiday is sold by Weekender Breaks and is financially protected under ATOL license 10531

*Price from £89, per person, based on double room occupancy.
Vouchers sold by Groupon International Travel GmbH.

*Extremely limited availability for ‘Early Bird’ offers

About ✈ Christmas Mystery Holiday: New York, Singapore, Lapland & More

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