Highlights
Participants get a lifetime access to 18 online modules covering the duties and teamwork skills of overseas holiday rep
About This Deal
The Deal
- £15 for a holiday rep online course (90% off)
Modules
- Introduction to the holiday rep
- Categories of holiday representatives
- Role, requirements and qualities of the holiday rep
- Duties of the holiday rep
- Tour operator profiles
- Transfers and welcome meetings
- Admin and paperwork
- Currency, conversions, commissions and calculations
- Health and safety
- Legal responsibilities
- Customer service essentials
- Effective complaint-handling skills
- Super selling skills
- Social and communication skills
- Interpersonal and teamwork skills
- Stress management
- Short-haul destinations
- Long-haul destinations and time zones
Fine Print
Expires 4 Apr 2017. Limit 1 per person, may but 4 additional as gifts. Enter http://www.holidayrepcertificate.com/enrol/ to book. No refunds or cancellation once log in details have been provided. Lifetime access. Certificate included for every successful student. Online support at https://careersfortravel.rhinosupport.com/helpdesk.htm. Internet connection with 2MB or more required. Verified using our merchant's website on 7 Apr 2016.
About Holiday Rep Certificate
Holiday Rep Certificate aims to give students a leg-up in the exciting world of overseas customer service. Online modules cover everything from welcome meetings for eager holidaymakers to the effective handling of any complaints that may come around. Interactive audiovisual activities are employed to make learning as dynamic as possible, while multiple-choice questions evaluate progress along the way. Students also have access to an online area where they can network with fellow holiday rep job seekers to help land that all-important first role in the industry.