Mister Spex Discount Codes December 2024

Q&A with Mister Spex

What delivery options are available with Mister Spex?

Postage and handling costs are £2.99, though delivery is free when you spend £29 or more.

How do I use my Mister Spex discount code?

Once you've found the deal for you, simply follow the link through to the Mister Spex website and shop as normal, adding your favourite items to your basket as you go. Once you're ready to complete your purchases, click to view your basket and input your discount code into the box provided. Click "Apply" and check your discount has been registered before continuing to checkout.

If you've selected a deal which doesn't require a promo code, simply shop as normal and we'll apply your savings directly to your cart when you follow the link provided in your offer through to the Mister Spex website.

Does Mister Spex offer a money-back guarantee?

Mister Spex guarantee you a 30-day money-back period on all products, including prescription glasses. Should you be dissatisfied with the product you have received or they simply don't meet your expectations, you have 30 days from the date of receipt to send them back free of charge for a full refund. Further information can be found in the terms and conditions.

The 30-Day Money Back Guarantee is not affected when you use the Mister Spex voucher code, but it does not apply to contact lenses and care products with broken seals (e.g. blister packaging for contact lenses).

How can I tell what the various models available at Mr Spex will look like on me?

You can try on glasses virtually with Mr Spex, using a photograph and their virtual fitting service.

Do Mister Spex offer free home trials?

Yes, they do! Select up to 4 pairs of glasses for home trial, then click on the button "try on at home" on the product page. They will send you the prescription free frames within 2 to 4 working days free of charge.

Once your glasses have arrived, you have 10-days to try them on obligation-free. Once you've received all the feedback you need on your options, simply return all glasses, free of charge, no later than on the 11th day after receiving them.

Inform Mister Spex, via your customer account or the order and return document, which model you want and your prescription. If you don't know your prescription, just call into your local optician and they will be able to do a quick eye test for you.

If your glasses need any minor adjustments to fit more comfortably, your local optician should be able to do this easily for you. If for any reason you're not satisfied with your new glasses, there is a full 30-day money-back guarantee.

Connecting with Mister Spex

Call Mister Spex on 00 44 800 472 5457. Lines are open from Monday to Friday from 8am to 5pm

Email Mister spex at service@misterspex.co.uk

Write to Mister Spex at:

Mister Spex GmbH
Greifswalder Straße 156
D-10409 Berlin

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