Crocus Discount Codes December 2024

Q&A with Crocus

How do I use my Crocus discount code?

Select an offer, copy the code if one is provided, and follow the link to the Crocus website where you can shop for your favourite products. When you’ve added your haul to your wheelbarrow, enter the checkout process and paste your code into the appropriate box to redeem your discount. If no code is supplied with your deal, life gets even easier! You can expect your savings to be applied automatically - you won’t have to do a thing.

How much does Crocus charge for shipping?

Crocus charges a flat UK delivery fee of £4.99 for the majority of orders, so it’s worth your while to stock up! Bulb-only orders cost £3.99 to ship while seed-only orders cost a mere £1. If standard delivery isn’t quite cutting it and you need your Crocus goods faster, you can opt for next/named day delivery for £6.99.

What is the Crocus returns policy?

If you have changed your mind about your Crocus order, please contact the customer service team on 01344 578 000 or at customerservices@crocus.co.uk with your order number and the reason for your return request within 30 days. However, if your order is incorrect, defective or was damaged in transit, please let the team know within 14 days.

Does Crocus offer a guarantee on its product?

The fully hardy plants in the Crocus range (excluding bulbs, annuals, biennials and short-lived perennials) are all covered by a 5-year guarantee from the date of purchase. If your plant fails within this time period, simply send a photograph to Crocus along with your order reference number, so the team can assess the problem. For more information, please see the Crocus returns page.

Can I visit the Crocus garden centre?

Crocus doesn’t often throw its doors open to the public except on occasional open days when you’ll find incredible bargains up for grabs. The address is Crocus at Nursery Court, London Road, Windlesham, GU20 6LQ. Please see the Crocus open day page for directions and updates on future events.

Can I buy Crocus gift vouchers?

Absolutely! Head straight to the Crocus online gift voucher page to select a denomination and send it to that certain special plant lover. Everyone loves the gift of choice.

Connecting with Crocus

Email: customerservices@crocus.co.uk
Telephone: 01344 578 000
Post: Crocus.co.uk Ltd, Nursery Court, London Road, Windlesham, Surrey, GU20 6LQ

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