Direct Ferries Discount Codes January 2025

Q&A with Direct Ferries

How will I receive my tickets from Direct Ferries?

Direct Ferries don't mail physical tickets. When your booking is confirmed they'll send you a confirmation email, which in most cases is used as your boarding pass. For some ferries you'll need to exchange your confirmation email for tickets or a boarding pass at the port, if this is the case it will be noted in your confirmation email. For all bookings you should take your booking confirmation email to the port with you.

Can I cancel my Direct Ferries booking and get a refund?

This depends on the ticket you have booked. You are advised to check your confirmation email for information on whether your ticket can be refunded. If your ticket can be refunded, and you have not purchased Free Cancellation Cover, you will be charged a cancellation fee.

How do I redeem the Direct Ferries discount code?

To book reduced-price ferry journeys all you need to do is enter your Direct Ferries discount code into the clearly-marked box on the booking form. This will ensure that you are given the correct price when you actually come to pay for your tickets.

What do I do if I’m late or likely to miss my Direct Ferries crossing?

The best thing you can do is to call, to see if it is possible to change your ticket to a different sailing. If you are travelling out of office hours , then you are advised to proceed to the port and see if the ferry operator will change your ticket directly.

Do Direct Ferries work with all ferry operators?

Direct Ferries are constantly working at growing the number of ferry companies they work with on a domestic and international level, but they don’t work with every single ferry operator in the world. Their list of partners is constantly expanding though, so keep checking back here if there is a particular ferry company or route that you're looking for.

Connecting with Direct Ferries

Call Direct Ferries on 03333 000 128. Lines are open Monday to Friday from 9:00am to 7:00pm, and weekends from 9:00am to 6:00pm.
Write to Direct Ferries at:

Direct Ferries Ltd
12th Floor Portland House
Bressenden Place
London SW1E 5RS

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